Telehealth operations

Start, build, and scale a telehealth brand without guessing.

We build and scale licensed telehealth brands, and fix the ones that launched badly. Fractional leadership, vendor negotiation, done for you launches, a members portal, and the platform to run all of it.

Our team has worked with
The team

Want to know who is doing the work? Watch the interview.

A full podcast interview with Mark Lombardi on how these brands actually get built, launched and run.

No need to watch all of it before getting in touch. Reading this page is enough.

Why this exists

Most telehealth advice is recycled. The people running brands at volume do not publish their quiz funnels, their pharmacy rates, or the flows that make patients rebill. That information moves privately, or it does not move at all.

Every operator launching a telehealth brand rebuilds the same things from scratch. The quiz funnel. The intake flow. The abandoned cart sequence. The refill reminder. All of it already exists, and all of it has already been tested somewhere.

Telehealth Mastery is that work, collected. Swipe files from brands doing volume, pharmacy catalogs with real pricing, the software the category runs on, and the people who built all of it.

Members are operators building and running licensed telehealth brands. What gets shared here stays here, and the pricing inside is for members only.

"Everyone else hands you the keys to a rocket ship and wishes you luck. Nobody mentions you have never flown one."

Mark Lombardi, Founder

What we do

Two packages. Five ways in.

Everything here is available today. Both packages are capacity limited, and when the spots are taken they stay taken until someone rolls off.

FRACTIONAL EXECUTIVE2 SPOTS LEFT
Mark in your business, at the depth you need
01

Fractional executive

Mark embeds as a member of your team, leads the outcomes, and owns team performance. Hands on execution rather than notes from the sideline.

FORBrands pulling launch dates forward, and eight figure groups
02

Vendor management

Selection accelerated, rates negotiated, and the solution actually implemented. Usually technology with a conversion focus, or redundancy across platform, pharmacy and provider networks.

FORBrands mid build, or carrying a vendor that is not working
03

Telehealth launch services

The whole setup done for you, or your team coached through it with the playbooks handed over. Already the fulfillment provider behind multiple done for you telehealth offers selling today.

FORNew brands going from nothing to taking patients
TELEHEALTH MASTERY8 SPOTS LEFT
Inner circle, coach and mentor
04

Telehealth Mastery Group

The members only portal. Funnel examples, retention strategies, pricing guides, lifecycle strategies, SOPs, pharmacy catalogs and preferred vendors, in one place.

FOROperators who would rather build it themselves
05

Telehealth SaaS

One platform consolidating the management layer and the care team needed to run a brand end to end. The same pharmacy access our brands use, or go direct. Retainer only, no tiers, and no markup on medication.

FORBrands consolidating a stack that has grown messy
Engagement

Two ways to work together. Ten spots in total.

The same person does the work in both lanes. The only difference is how deep in it he is. Both are capacity limited, and a spot stays taken until someone rolls off.

GUIDED · START HERE

Coach and mentor

$5,000per month
8 spots left

or $10,000 for three months, which saves you $5,000

Weekly time with your team to review priorities, give direct feedback, and lift the people already on your payroll. Execution stays in house.

Weekly call with your team to set and review priorities
Direct feedback on the actual work, not generic advice
Async access on Slack through the week
Upskilling for the team you already have
The playbooks and best practices handed over

Best if you have a team and need direction.

Start here
HANDS ON · OWNS THE OUTCOME

Fractional executive

$15,000per month
2 spots left

or $35,000 for three months, which saves you $10,000

Mark joins as a member of your team, leads the outcomes, and owns team performance. Hands on execution rather than notes from the sideline.

Everything in the coaching lane, included
Embedded as a team member and accountable for outcomes
Day to day oversight of team performance
Hands on execution on the critical priorities
Vendor selection and rate negotiation run for you
Currently inside brands pulling launch dates forward, and inside eight figure groups

Best if you need someone to own the result.

Talk about a seat

Not sure which one? Start on the call. If coaching is enough, we will say so.

Inside the portal

Everything a brand needs, in one place.

Funnel swipe files

Quiz funnels, intake flows, and landing pages from the top performers in the category. Captured screen by screen, with the question order and the copy intact.

Email and SMS flows

Welcome, abandoned cart, refill reminder, win-back. The sequences that turn one order into recurring revenue, with the timing and the copy.

Pharmacy catalogs

Downloadable catalogs across the formulary, from GLP-1s to the peptide bench. What things actually cost, so you set your pricing with your eyes open.

Member directory

Who is running what, and where. Find the operator who already solved the thing you are stuck on, and message them directly.

Platform stack, with discounts

The software the category actually runs on, from CRO and testing tools to subscription billing, with member rates where we have negotiated them.

Compliance and launch docs

LegitScript prep, the launch checklist from day zero to live, and the vetted vendor list. The operational scaffolding, ready to copy.

How it works

Four rules. No exceptions.

i.

From live brands only

Every funnel, flow, and page in here came off a brand that took real patients. Nothing is mocked up to fill the library.

ii.

Pricing stays inside

Pharmacy catalogs and negotiated rates are member material. They do not get posted, forwarded, or screenshotted out of here.

iii.

No kickbacks

Platforms and pharmacies are listed because they perform, not because they pay. Where a member discount exists, we say so plainly.

iv.

Kept current

Compliance shifts, pharmacies reprice, ad platforms change their minds. Anything that goes stale gets replaced or flagged.

Who it's for

Built for the operators doing the work.

You own the brand

A telehealth brand you own, or one you are days from launching. Med spas adding it, research brands going licensed, health entrepreneurs building on a base they already have.

You have distribution

An audience, a list, or a customer base. What is in here turns attention into patients. It does not create the attention for you.

You are past theory

Building funnels, buying media, or negotiating with pharmacies. This is a working library, not an introduction to the category.

You put in as well

Members share the test that worked and the one that burned money. The library gets better because you are in it.

Most libraries optimize for volume. We optimize for what has actually been tested.

A hundred templates nobody ran are worth less than one funnel that converted at scale, with the numbers attached and the operator's name on it.

100%
Pulled from live brands. Nothing theoretical.
Getting in

How access works.

Three steps. Most members are inside the same week.

01 · Request

A short request

Two minutes. Your brand, your audience, and where you are in the build. Enough for us to know the library will actually move something for you.

02 · Review

A real review

We check that you own a brand or are seriously building one. The pharmacy pricing and negotiated rates inside are the reason this step exists at all.

03 · Access

Keys to the portal

You get portal access and the member channel. Start with the swipe files, or go straight to the pharmacy catalogs and price your offer properly.

Ready when you are.

Request access →

Two fractional spots left.

Two on Fractional Executive, eight on Telehealth Mastery. They stay taken until someone rolls off, so the next opening is not on a schedule we control. Tell us where you are stuck and we will tell you which lane actually fits.

Claim a spot →